Protection of your privacy

The Designed Exit (and myself, Lara Koodiaroff) is committed to protecting your privacy and complying with the New Zealand Privacy Act 2020.

This Privacy Policy explains how I collect, use, store, and disclose your personal information.

1. Information I Collect

I collect personal information that you voluntarily provide when purchasing or inquiring about our services. This may include:

• Contact Details: Name, email address, phone number, and physical/billing address.

• Transaction Data: Purchase history and invoicing details.

• Technical Data: IP address, browser type, and basic website usage analytics via cookies (if applicable).

(Note: Payment card details are processed securely by our payment processor [e.g., Stripe / PayPal] and are never stored on my servers.)

2. How I Use Your Information

I collect and use your personal information for the following purposes:

• To process transactions and fulfill purchases or services requested.

• To communicate with you regarding your purchase, support, or service updates.

• To comply with our legal, accounting, and tax obligations in New Zealand.

• To send marketing communications (only if you have opted in; you can unsubscribe at any time).

3. Storage and Security

I take all reasonable steps to ensure your personal information is protected against loss, unauthorised access, or misuse on the professional platform I subscribe to.

Information is stored securely using trusted cloud-based service providers [e.g., Google Workspace, Stripe, website host] which maintain industry-standard security protocols.

4. Sharing Your Information

Under no circumstances will I sell, rent, or trade your personal information.

I may share your data with trusted third-party service providers solely to help us operate our business (e.g., payment processors for refunds). If any service providers are located overseas, I ensure reasonable steps are taken to verify that appropriate privacy safeguards are in place.

5. Access and Correction Rights

Under the Privacy Act 2020, you have the right to request access to any personal information we hold about you, and to ask for it to be corrected if it is inaccurate.

To request access or a correction, please contact me at lara@thedesignedexit.com

6. Privacy Complaints

If you have any concerns about how I handle your privacy, please get in touch with me first.

If you are not satisfied with my response, you have the right to make a complaint to the New Zealand Office of the Privacy Commissioner (www.privacy.org.nz).

7. Contact Me

For any questions regarding this Privacy policy, please feel free to contact me.

Email: lara@thedesignedexit.com